Return Policy

What is your return policy?

At RedBird, we strive to provide excellent customer service to each person who purchases or receives a RedBird gift. If you have any questions or concerns about your order or your gift, please email us at At this time, due in part to factors related to COVID, we are not able to receive returns. If a product arrives damaged or broken, we will gladly provide a replacement of that item. We are not held liable for any packages lost due to customer error when inputting shipping addresses.